Policies

Privacy Policy

Crofters is a trademark of Sukaksha Technologies India Pvt. Ltd based in Gurgaon Haryana.It is the operator and licensee of www.croftersbeer.com(“Website”). Crofters can be contacted by e-mail at hello@croftersbeer.com.  The protection and security of your personal information is one of our top priorities. This online Privacy Policy discloses Crofters information practices for this Website and subscriber / membership based services (“Services”) including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties.  


By using this Website you agree to accept the terms of this Privacy Policy as well as the Website’s Terms of Use.  By accessing or using this website you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy.  This Privacy Policy extends to both, users who visit the website but do not transact business on the Website (“Users”) as well as users who are registered and are authorized by the website to transact business on the Website (“Members”).

“Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification  number and credit card information. 

PLEASE READ THE FOLLOWING TERMS OF OUR POLICY

PERSONAL INFORMATION THAT MAY BE COLLECTED

Crofters shall collect and store any information that you may provide on our Website.  To enable you to become a member or subscriber of our Website we need to have your basic Personal Information.  Apart from this, when you visit our site, our systems collect details about your computer’s personal information like your IP address.  Please note that your IP address does not identify you personally.

USE OF INFORMATION COLLECTED 

Crofters owns all the information collected via the Website.  As applicable, the information collected by Crofters shall be used to contact you about the Website and Website related news and Services available on the Website; monitor and improve the Website; calculate the number of visitors to the Website and to know the geographical locations of the visitors; update you on all the special offers available on the Website and provide you with a better experience.  

Crofters does not allow any unauthorized persons or organization to use any information that Crofters may collect from you through this Website.
In the event Crofters is required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoenas, court order or legal process, which may be without notice to you.  

Cookies are small pieces of information saved by your browser onto your computer.  Cookies are used to record various aspects of your visit and assist Crofters to provide you with uninterrupted service. Crofters does not use cookies to save Personal Information for any outside use.

This Website may contain links which may lead you to other Websites.  Please note that once you leave our Website you will be subjected to the Privacy Policy of the other website and this Privacy Policy will no longer apply.

BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY, CROFTERS RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

If you have any questions about this Privacy Policy, please feel free to go through our Website or write to us at hello@croftersbeer.com

Return Policy

    • We have put no-hassle procedures to ensure that you can buy from us with confidence and return the item(s) you have purchased from our website (www.croftersbeer.com). In case you are not happy with the order you have received, or you found some issue in the quality of the item, please inform customer care immediately of this issue so that it can be returned to us, and we will arrange for return shipping.
    • Products returned should be in the same condition as you received them. Damaged or used products will not be accepted.
    • Return of products will be accepted only if they are returned in their original packaging and within 7 days of purchase. We will arrange for a return pick-up of your order and the courier provider shall pick it within 3-5 days of your request.
    • Please bear in mind it may take 2-7 working days for the product to reach back to our order processing centre.
    • There is a list of items which are excluded from returns.
      • Any damage caused due to neglect or improper usage 
      • Any item where the return is requested after 7 days of purchase
    • The process for returning the product/s is as follows:
      •  Mail us at hello@croftersbeer.com and obtain a return reference number, and we shall have the parcel picked within 3-5 working days.
      • For the items damaged in transit, you are requested to mail us the photographs of the damaged item at hello@croftersbeer.com within 48 hours of receiving the item. There is no need of couriering the damaged items to us. After examining the photographs and validating the in-transit damage, we will send a replacement of the damaged good within 5-7 working days along with the communication for the same on mail.

 

Billing Policy

Please Note that all invoices are inclusive of GST.Incase of any dispute on a transaction or correction request against any payments made please email to us at hello@croftersbeer.com. We will review the same and  communicate the results and correct any error that we verify based on your request. If no error was found, we will communicate an explanation to you. We shall have no liability for any billing error unless you provide to us notice within 7 days of the date of the transaction in question. You are requested to monitor your transactions accurately.

Shipping Policy

All products are usually shipped within 24 hours of receiving the order.We currently ship to more than 17000 pin-codes across India.You are requested to check for your pin code before placing an order.

 

 Disclaimer: Please note that drinking of alcohol is injurious to health.